Today a great guest post from Anita Bruzzese's blog.
OK, time to fess up. I don't care how nice you are, there's someone at work who is driving you nuts. It's either the guy who clips his fingernails while on the phone and leaves the droppings all over the floor, or the woman who complains nonstop about her worthless, freeloading kids. It could be the person who constantly interrupts, butting into your conversations or the guy who has to always trumpet his every success, no matter how small. ("I just reloaded my stapler!")
It’s not enough that you put in long hours on the job, sit in boring meetings and put up with irate customers. No, on top of the bad coffee and the elevator that always gets stuck between floors, you’ve got to put up with the aggravation in the next cubicle, also known as a co-worker.
You’re ready to crack. You like your job, but you can't stand another day with one or more of your co-workers. You don't want to complain to the boss -- how to explain that someone's nasal voice makes you want to shove your favorite snow globe up his nose?
Don’t despair. There is a way to handle a bothersome co-worker without screaming, quitting or running to the boss:
* Write down the things that really bug you. Separate personal issues (she laughs like a hyena) from the professional ones (she interrupts when you’re talking). It’s not your place to comment on personal pet peeves, but rather on the professional issues that prevent you from doing your job as efficiently and productively as possible. And remember: Only address issues that directly impact you.
* Speak to the person directly. Schedule some time with her, in a private area where you won’t be interrupted and she won’t feel compelled to lash out because she’s embarrassed in front of others. Be specific about your complaints. "You’re always interrupting,” isn’t helpful. Say, “I believe you interrupt me when I’m trying to make a point in team meetings.” Try to provide an example.
* Ask for change. Once you’ve outlined the problem, then be specific about what you want to happen. “When I’m speaking, I’d like to finish my sentence so that I can make sure all members of the team understand and then I’ll answer questions or listen to other opinions.”
* Be honest. If the co-worker’s actions are really ticking you off, then say so. Describe how frustrated you feel when she pops above the cubicle partition to offer her unsolicited advice. Remain calm while describing how you feel – it will have much more impact than pitching a fit.
* Cut to the bottom line. Make it clear that you’re not bringing up these issues because you’re a whiny sourpuss. State why the issue is important in a calm, serious way.
* Fess up. You need to be honest that you’ve let the issue go on too long without speaking up, or you should have communicated more strongly your beliefs. Make sure she understands that it stops now.
* Look for solutions. Let the other person save face by helping you come up with ways to stop the problem.
So, what's the thing that drives you crazy about your co-workers?
Post by Anita Bruzzese at 45Things.com.